Shipping Policy

We want your order to arrive fast and in perfect condition. Here's everything you need to know about how we ship.

Processing Time

Orders are processed within 2–5 business days of purchase. During high-demand drops or sale periods, processing may take up to 7 business days. You'll receive a confirmation email with tracking information once your order ships.

Custom and made-to-order items may require additional production time — see the product listing for details.

Shipping Options

Shipping rates are calculated at checkout based on your location and selected method. Orders that qualify for free standard shipping will show a $0 shipping line at checkout — no code needed.

Sales Tax

Sales tax is calculated at checkout based on your shipping address, as required by law. The exact amount is shown before you complete your order.

Where We Ship

We currently ship within the United States. International shipping is not available at this time — stay tuned.

Undeliverable & Refused Packages

If a package is returned to us as undeliverable due to an incorrect or incomplete address, we'll reach out to arrange reshipment. A new shipping charge may apply. Packages refused at delivery are treated the same way.

Order Tracking

Once your order ships, you'll receive an email with a tracking number. Allow up to 24 hours for tracking information to update after you receive the email.

Lost or Damaged Packages

If your package is lost or arrives damaged, contact us at support@equipableloot.com within 7 days of the expected delivery date. Include your order number and photos of any damage so we can resolve it quickly.

We are not responsible for packages marked as delivered by the carrier but not received. Please ensure your shipping address is correct at checkout.

Address Changes

If you need to change your shipping address, contact us immediately after placing your order. We cannot change the address once the order has shipped.